*Our Free Shipping offer is available on standard shipping in the contiguous United States only. Orders shipped to Alaska, Hawaii, or international addresses do not qualify.
Orders placed with Free Standard Shipping can take 2-3 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
When we ship:
- Delivery time is based upon business days, which we consider to be Monday through Friday 8 AM- 5PM, excluding holidays.
- UPS does not deliver on the weekend or holidays. The USPS will deliver priority mail shipments Monday-Saturday but will not deliver on Sundays or holidays.
- Cut-off time for expedited service: (UPS 3-day select, 2nd Day Air and Next Day Air) You must complete your order before 1 PM Eastern Time on a business day for it to ship that same day.
- Orders placed with a standard shipping method will normally ship within one business day. If your order is placed on the weekend, or on a holiday, it will be processed on the next business day.
- Shipping is calculated based on business days only; we do not ship on Saturdays, Sundays, and holidays.
- The pick-up/processing day does not count as a ship day.
Returns and Refunds Policy -
- If you are not completely satisfied with one of our products, you may return it anytime within 30 days of the date of sale for a hassle-free refund of the amount you paid for the product. Refunds do not include your return shipping costs. Please email email@example.com and let us know what you would like to return. Package your return items, choose a shipping carrier of your choice (FedEx, UPS, USPS) and send the items along with your order number and/or original packing slip to:
FUEL FOR FIRE, INC.
60 KENDRICK ST, SUITE 207
NEEDHAM, MA 02494
Still have questions?
If you have another reason for a return other than those listed above please contact firstname.lastname@example.org.