How do I manage my subscription?
Log into your account via "My Account" on the top right of the homepage then select "Manage Subscription” from the left-side menu.
How do I modify one specific order? (e.g. skip, change frequency or quantity)
To modify a single order, start by clicking on the order number you would like to manage, ex. "Order #1"
Once you selected your order # you will be able to make the following changes to that order ONLY:
Change the quantity of recurring items by clicking "Product Quantities"
Change the frequency of your order under the "Frequency" column
Skip your next order by selecting "Skip Shipment"
How do I modify my subscription account? (e.g. update card information, change address, edit all orders, delete subscription)
By clicking "Manage" on the right-side menu (rather than than selecting "Order #") you will be able to manage your subscription as follows:
Change/Update your card information
Update your Address
View upcoming orders
View previous transactions
Change product quantity for ALL ORDERS
Delete your subscription
How do I add a different product to my existing subscription?
To add new products to an existing subscription, add a new product first from the store (while logged in) then delete the unwanted product from the upcoming subscription. Or cancel subscription altogether and start a new one.
Please email firstname.lastname@example.org for further assistance with managing your subscription.